1.1.5 Having a Go
Have a look at the following extract.
..Text 5
..[NB:I:6:13ff:r] Jefferson and Lee in Drew & Heritage (1992:529)

1. What is Lottie doing at line 1?
a. making an inquiry
b. doing a greeting?
2. At line 2, Emma responds immediately. In relation to Lottie’s action, is her response
a. an appropriate next action
b. an inappropriate next action?
3. At line 3, Lottie acknowledges receipt of Lottie’s assessment, by providing her own assessment. Is this TRUE or FALSE?
4. Lottie’s ‘good’ could have marked the end of this exchange, but Emma continues the exchange. What is she doing at lines 4-5?
a. delivering news
b. telling troubles?
5. At line 7, after some delay, Lottie responds by giving advice ‘why don’t you use some stuff on it?’ Can you find another instance in this exchange where Lottie gives Emma advice? Write the line number ......
6. Write down what you think Emma is doing at line 8.
Hint
Does she accept the advice? Does she demonstrate knowledge and competence in dealing with the problem? How does this relate to her action
7. How does Emma respond to Lottie’s second bit of advice-giving? Write down your answer.
8. In lines 17-18, what does Lottie do?
Hint
Jefferson & Lee, 1994, note that giving advice is a common precursor of dispute. Part of the problem here may be that Lottie produces advice too early and in the place where she might be expected to do a bit of empathy, ‘oh dear, poor you’.